I’m having trouble logging in with my email.

If you have trouble with the link or code supplied when logging in or signing up with Swiftaid, please try the following.

Make sure you are copying the code or clicking the link from your latest email.

There is a possibility you are clicking on an out of date email as any new login messages automatically invalidate previous ones.

Make sure you keep the Swiftaid web page open that asks you to type the login code we email you.

This means opening the email containing your login code in a separate tab or app to the one displaying the Swiftaid login page. This is so you can copy the code and return to the Swiftaid login screen and continue the login process.

If this still doesn’t work for you, please let us know by sending an email to support@swiftaid.co.uk.